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Download useful guides, terms of business any other policy supporting downloads – it’s all here.

This page gives our clients access to our legal documentation, forms and guides. If you’re looking for something in particular that isn’t listed on this page, please don’t hesitate to get in touch with us.

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Legal Documentation

Insurance Act Explained

Full details about changes to Insurance arrangements arising from the implementation of ‘The Insurance Act 2015’ which will affect all business insurance policies.
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Terms of Business Agreement - Commercial

Detailed information to help you to decide if our commercial services are right for you.
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Terms of Business Agreement - Property

A-One Insurance Property & Fowler Penfold Property: Giving detailed information to help you to decide if our property services are right for you.
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Terms of Business Agreement - Fowler Penfold

Detailed information to help you to decide if our commercial services from Fowler Penfold are right for you.
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Terms of Business Agreement - Personal Lines

Detailed information to help you to decide if our personal lines services are right for you.
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Terms of Business Agreement - Health & Protection

Our consumer and commercial terms of business for Health & Protection insurance.
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Forms

Career Application

Apply to come and work with us. Even if we’re not actively recruiting, we’re always interested in new opportunities, so please get in touch.

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Guides

Employee Reference Number (ERN) Guide

With immediate effect it is a legal UK requirement for businesses to provide an ERN when purchasing employer’s liability insurance. This guide has more information.
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Winter Property Tips

Our hints and tips for protecting your property over the winter months, to help prevent unexpected events. With advice on drainage, flat roofs and trees and preventative tips on things like avoiding burst pipes.

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Glossary

Our hints and tips for protecting your property over the winter months, to help prevent unexpected events. With advice on drainage, flat roofs and trees and preventative tips on things like avoiding burst pipes.
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Cyber Insurance

In recent years, cyber security and data protection have become such vital areas of concern for businesses. Our free guide gives details on how to protect your business from cyber attacks.

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Claims App Instructions

We understand that reporting claims can be tedious and time consuming. That is why we want to make it as easy as possible. Our Claims App means that you can report your claim on the go.
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A-One have always been so efficient in looking after our home and car insurance. Their professionalism and level of service is exemplary no matter who you speak to. We’ve appointed A-One Insurance as our broker for the last five years and have no intention of changing.

Charlotte

A-One Insurance Personal Lines Customer