A-One is absolutely committed to providing exceptional standards of service, quality and care.
Our business is founded on the basic principle of taking time to listen to our clients and understand their needs so that we can match them with the protection that is best suited to them.
Wherever possible we assign a single account handler across all policies so clients have a single point of contact who can then direct them to our team of specialists if that is appropriate.
Our in-house claims service is second to none and exists purely and
simply to get the best results for our clients by taking the burden of
worry from them and tirelessly pursuing a favourable outcome.
A-One Insurance Group promises to:
- Put your interests first at all times
- Take the time to listen to your needs and understand want you want
- Identify the cover you need and tailor products to those needs if necessary.
- Scour the markets for the best value products to match your needs.
- Make time to meet when it suits you
- Review your insurance portfolio at regular intervals
- Make specialists available to you whenever possible
- Work relentlessly to achieve the best claims results for you.