MEET THE PROPERTY TEAM
Please meet the team below:
Stephanie Selby Cert CII - Property Team Manager
Stephanie has worked in Insurance for nearly 5 years, she has worked in all areas of the Property team. Starting as an Administrator, progressing to Account Handler and then being promoted to Team Manager. With this in mind she is able to step in and help amongst the team.
Being the Manager of the Property Team, Steph manages a team of 12. This includes 7 Account Executives, 3 Claims Executives and an Administrator. She assists them in their day to day activities; providing the best policies for our clients and potential clients. She is responsible for issuing monthly reports to the Board of Directors and the other managers.
Stephanie holds the Cert CII accreditation and in 2015 A-One Insurance Group entered several award categories for which Stephanie was a candidate in two and went on to win Shooting Star at the RockStar Awards which are designed for young people who have celebrated success within their role.
Stephanie’s specialism is Residential Property Owners Insurance. We offer a range of insurance products to suit those of a residential nature, buildings insurance for blocks of flats, directors and officers insurance .
When Stephanie is not working she enjoys supporting Liverpool FC, watching football and spending time with family and friends.
Call Stephanie on 01425 486541
Email Stephanie at firstname.lastname@example.org
Lorraine Bornman - Business Development Manager
Lorraine’s role is to proactively create and develop new business whilst providing support and business development to designated accounts to maximise the growth of client worth. She specialises in block and landlord insurance and related products such as Directors & Officers, engineering and personal lines and motor cover.
Since building over 6 years’ experience in the insurance industry, Lorraine has worked for A-One for over 7 years and enjoys being part of a knowledgeable and supportive team who provide excellent client care and offer fantastic products She offers a professional, knowledgeable and honest approach and manages her clients' expectations where possible to provide a time frame and feels communication is key.
Lorraine likes her clients to know she is always there to help and support them and they will rely on her to step in and get situations resolved efficiently. Lorraine’s cheery and positive disposition shows her clients how valued they are and demonstrates that she views them as more than work associates.
In her spare time, Lorraine likes to read, attend the theatre, visit the gym and transform her new home with lots of DIY!
Call Lorraine on 01425 486549
Email Lorraine at email@example.com
Scott Elliott - Business Development Manager
Scott has worked for A-One for 4 years and has 6 years’ experience. Scott specialises in insurance for blocks of flats and their claims
Scott’s role enables him to look for opportunities for new business and look after a portfolio of existing clients, his geographical areas are the South East, North West London, West Counties, North Wales and Lancaster.
Scott would love to hear from Managing Agents or Landlords that require insurance cover for their portfolios.
In his own time, Scott enjoys spending time with friends and family and watching football.
Call Scott on 01425 486586
Email Scott at firstname.lastname@example.org
Vikkie Russ - Business Development Manager
Vikkie joined A-One as a member of the property team in 2013 providing quotes for blocks of flats insurance from new business to renewals including any adjustments through the policy year. She deals with residents directly as well as managing agents that have a portfolio of properties.
Vikkie is currently studying for her Cert CII qualification.
Vikkie enjoys working with our clients and making sure that they are getting the best possible policy and premium to suit their needs and working for a successful company.
In her spare time, Vikkie likes to spend time with her family.
Call Vikkie on 01425 486582 or Mobile 07887 935535
Email Vikkie at email@example.com
Mike Brown - Property Account Handler
Mike has worked for A-One for 19 years with 10 years in the Property Team and 30 years’ experience. He still enjoys working with our great clients and colleagues. Mike handles new business and renewals from his portfolio of Managing Agent clients.
Mike has passed the IF1 & 2, FP1&2 and CEMAP qualifications.
Please see a testimonial below from one of Mike's recent clients:
"I have had the pleasure of working with Mike Brown of A1 for four years. In that time, I have always found him approachable and easy to talk you, especially concerning any issues or problems I have. Mike is extremely knowledgeable about all aspects of residential insurance and I have learnt a lot from him over the years. Mike has the ability to remain calm when there has been an emergency situation and has been a great support to me in turning around a crisis with minimum stress. Using a comparison of other brokers that I have dealt with over the years, it is Mike’s approachability and unflappable professionalism (nothing is too much trouble) that are his USP."
Bournemouth Managing Agent
Call Mike on 01425 486542
Email Mike at firstname.lastname@example.org
Julie Cheetham - Property Account Handler
Julie has 23 years of insurance experience and has worked for A-One for 2 years in the Property Team. Although her specialism is now handling new business and renewals from managing agents for property insurance she has previously worked in various other sectors such as car, travel, liability and fleet.
Julie is dedicated to her clients and aims to provide a prompt and professional customer service. She enjoys working at A-One as she has a great array of characters in her team and enjoys the supportive environment.
Call Julie on 01425 486546
Email Julie at email@example.com
Joanna Whelan - Property Account Handler
Account Handler at A-One for 5 years.
Commercial Account Handler - October 2012 - December 2016 - Managing a portfolio of liability, shops and office packages.
Property Account Handler - December 2016 to Present - Developing and maintaining a portfolio of clients, encouraging long term relationships. New Business, renewals and adjustments.
Call Joanna on 01425 486529
Email Joanna at firstname.lastname@example.org
Alison Key - Property Account Handler
Alison has worked for A-One for 5 years and is on the Property Team who deal with quotes, new business, adjustments and renewals for residents direct for blocks of flats. She also provides public liability and buildings and contents insurance.
Alison has worked in property insurance for over 33 years and is Cert CII accredited. She enjoys the variety of clients that she deals with and can offer a prompt and reliable service.
Call Alison on 01425 486543
Email Alison at email@example.com
Debbie Joy - Property Account Handler
Debbie has worked for A-One since 2007 and has over 20 years insurance experience in buildings, contents, property and travel insurance.
Debbie now specialises in property insurance for residential blocks of flats and landlords and has a portfolio of clients to manage. She provides new business quotations, renewals and administers mid-term adjustments. She offers her clients peace of mind that they will be getting quality cover at the right level.
In her spare time, Debbie owns two horses which she rescued so she enjoys caring for them and walking her two Rhodesian ridgeback dogs as well as beach fishing, holidays and keeping fit.
Call Debbie on 01425 486544
Email Debbie at firstname.lastname@example.org
Ben Bronsell - Trainee Account Handler
Ben has recently joined the Property Team after starting at A-One as an apprentice on Reception. When Ben is fully trained his role will entail handling Property Managing Agent renewals. This will be on a portfolio basis and will be worked on monthly. I will be responsible for all Managing Agents new business enquiries and their mid-term adjustments.
Ben is currently working towards an NVQ Level 2 in Business Administration and is also working towards becoming CII qualified.
Ben enjoys working at A-One being surrounded by a group of extremely helpful and kind people. He is pleased to have learnt so much in such a short time and is pleased with the career progression opportunities.
Ben enjoys going to the gym and prestige cars when he’s not in the office.
Call Ben on 01425 486511
Email Ben at email@example.com
Sara Brazier - Property Administrator
Sara has enjoyed working for A-One for over seven years as she feels it’s like working for a big family where people care from the top downwards and there is always a good atmosphere in the office. Sara has always worked in admin roles and has a great deal of experience.
Sara’s role entails processing relevant bordereaux, account queries, day to day admin and ensuring the smooth running of the team.
Sara has a natural ability to build a rapport with her clients and a great deal of patience to assist them with their day to day enquiries. Sara regularly receives emails from clients thanking her for her help and support.
Outside of office hours Sara enjoys playing golf, travelling and has a keen interest in wildlife.
Call Sara on 01425 486545
Email Sara at firstname.lastname@example.org