MEET THE PERSONAL LINES TEAM
Please meet the team below:
Richard Pettifer - Personal Lines Manager
Richard has worked for A-One for over 7 years and has 20 years industry experience. He now manages the Westbourne office and has a portfolio of clients for which he provides quotations, renewals and midterm adjustments.
Richard’s specialisms are personal lines products such as motor insurance, including classic car and high performance vehicles, and home insurance, including high net worth and let policies.
Richard tailors his service to provide a professional and friendly approach to obtain policies that suit the client’s individual needs.
In his spare time Richard enjoys golf and running.
Call Richard on 01425 486513
Email Richard firstname.lastname@example.org
Troy Cooper Cert CII - Personal Lines Account Handler
Troy has worked for A-One for over 4 years and has 14 years’ experience in the industry, he enjoys working for a forward thinking company with a focus on developing employee skills.
Troy is Cert CII accredited.
Troy’s role is to carry out new business quotes and the administration of renewals and mid-term adjustments for personal lines policies. Troy can offer policies for motor, classic car, high performance vehicle, home, high net worth property, unoccupied property, let property and travel insurance coupled with personal, friendly, and professional approach and an in depth knowledge of insurance products.
When he is not in the office, Troy enjoys running.
Call Troy on 01425 486518
Email Troy at email@example.com
Ben Burt - Personal Lines Account Handler
Ben works in the Westbourne Office as a Personal Lines Account Handler setting up insurance policies for new and existing clients, processing changes requested by clients and sending out renewal invitations. He specialises in motor insurance and previously worked from Hastings Direct.
Ben has a level 2 certificate in underwriting and wishes to develop further as an insurance broker and hopes to see himself exploring other areas of the company such as commercial or compliance later on in his career at A-One.
Call Ben 01425 486517
Email Ben at firstname.lastname@example.org
Sally Pettifer - Personal Lines Administrator
Sally has worked for A-One for 13 years and has 33 years' insurance industry experience. Her role is to provide administrative support to the personal lines department in Westbourne in which she feels very valued by the staff and clients. Sally ensures all clients receive the correct paperwork for their policies and manages their finance agreements on a daily basis.
Sally’s ability to prioritise her workload means she is able to work incredibly efficiently and has time to spend with clients making sure their experience with A-One is the best it can be. Sally is a problem solver and will always look for a quick solution to any client’s problem.
When Sally isn’t looking after our personal lines customers she enjoys spending time with her family, visiting stately homes and gardens and going to the beach. She has a keen interest in family history which has encouraged Sally to travel in the search for new information.
Please see a testimonial below from one of Sally's recent clients:
"Thank you so much for the efforts you have made to resolve my situation. I am delighted with the positive outcome and I really appreciate your help."
Call Sally on 01425 486516
Email Sally at email@example.com