0333 222 1030

Please see the profiles and contact details for PJ Aiken below:

Donna has 13 years’ experience in the insurance industry and has worked for the group for 2 years. Her role is to manage the individual departments on a daily basis to ensure customer service levels are maintained as exceptional.

Donna specialises in personal lines products; non-standard Home Insurance such as Thatch Properties, Standard Home Insurance, Motor Insurance, Commercial Vehicle Insurance, Motor Cycle Insurance, Provisional Driver Insurance, GAP Insurance, Travel Insurance, Residential Property Owners Insurance, Holiday Home Insurance, Breakdown Insurance, Home Emergency Insurance, Key Cover Insurance, Motor and Home Legal Expenses.

Donna enjoys working for one of the largest independent brokers and believes in the companies ethos of providing a personal service and working with such a knowledgeable team.


Call Donna on 01425 486558
Email Donna at donna.wilson@aoig.co.uk

Rachel has worked for A-One for over 6 years and has 14 years industry experience, she specialises in bespoke, high risk liability and commercial combined policies offering a personal service from new business through mid-term adjustments and renewals. Rachel provides a one point of contact service included visiting the client’s premises.

Rachel’s role is to service a portfolio of commercial clients across the UK and has the CERT CII accreditation as well as a business practice diploma.

When Rachel is not in the office she enjoys cycling, travelling and swimming.

Call Rachel on 01425 486561
Email rachel at rachelg@aoig.co.uk

Emma has worked for A-One for over 6 years with 21 years of insurance experience, her specialisms are commercial trade policies such as manufacturing/warehousing and charity and professional organisations, she also has an in depth knowledge of the motor fleet and motor trade markets.

Emma’s day to day role is dealing with portfolio of commercial clients solving day to day enquiries, renewal reviews, new business enquiries and providing bespoke solutions for the ever changing market.

Emma is the office first aider and is Cert CII accredited. She enjoys working for one of the largest independent brokers who still value the personal approach and have local knowledge, her colleagues have vast experience and she appreciates she is backed up by a knowledgeable, experienced claims team.

Emma offers sound technical knowledge and experience to allow her to provide bespoke insurance solutions for her clients with diverse needs.

When Emma is not in the office, she enjoys travelling, swimming and socialising with friends and family.

Call Emma on 01425 486560
Email Emma at emmau@aoig.co.uk

Debbie works for PJ Aiken and has recently joined the company. She spent 5 years as a motor fleet underwriter and now specialises in personal lines insurance where she strives to deliver a personal service.

Debbie enjoys working in Dorchester and being able to work with local people, she provides new business quotes, invites renewals, processes payments and deals with general policy administration.

When Debbie is not in the office she enjoys going for walks, attending the cinema, swimming, dining out, and meeting up with friends and family.

Call Debbie on 01425 486563
Email Debbie at debbie.smith@aoig.co.uk

Faye has recently joined PJ Aiken with over 8 years’ experience in personal lines and property insurance. Faye now liaises with clients to manage their existing policies, renew, administer and make amendments to their cover as well as gaining new business.

Faye’s specialisms are personal lines, motor, home and travel. She enjoys the support she receives from her team that share similar values to her own and working for a local Dorset company that’s strives to provide good quality products and services. Faye feels she has an assertive and friendly attitude and as well as being professional she likes to be informative.

Faye hold an NVQ in Customer Service.

When Faye is not selling personal lines policies she loves to sing and play piano. She enjoys visiting the cinema, cooking, Zumba and regularly takes sunny walks on the beach with her dog.


Call Faye on 01425 486559
Email Faye at faye.horton@aoig.co.uk