Please see the profiles and contact details for Our Commercial Team below:
Vikki has worked for A-One Insurance since 2005 and has been Team Manager of the Commercial Team since 2007, managing the team in line with Company objectives and development of the systems and commercial processes across the group.
Vikki prides herself on excellent customer service and delivering on what she has promised to her clients, she delivers this by her knowledge and experience of the systems, a commercial broking background and development of staff through coaching.
When Vikki is not at work she enjoys baking and decorating cakes, socialising with friendsand spending time with her family.
Call Vikki on 01425 486519
Email Vikki at firstname.lastname@example.org
Danny has worked for A-One Insurance since 2001. He is now a Business Development Manager and his role is to manage an existing portfolio of clients and looks to gain new clients through prospecting and recommendations.
Danny works at our Head Office in Ringwood and our high street office in Westbourne.
In his personal time, he is a football manager, tennis player and enjoys current affairs.
Call Danny on 01425 486522 or 07917 712556
Email Danny at email@example.com
David has worked for A-One Insurance since 2003 and has over 45 years insurance experience with the Cert CII accreditation. David provides a first class service with a friendly manner to the 2 portfolios of clients he manages for other Account Executives in addition to his own portfolio. He now works from home in a small village in Shropshie.
In his own time David enjoys supporting AFC Bournemouth, pub walks in the countryside and spending tim with his grandchildren.
Call David on 01425 486531
Email David at firstname.lastname@example.org
Rebecca has worked at A-One since 2014, she has over 18 years industry experience. Her role is to develop business by looking after and growing her account of commercial clients.
Rebecca specialises in all types of commercial insurance products and offers her clients an honest service where she has extensive knowledge of products and the insurance market.
Please see some testimonials below from some of Rebecca's recent clients:
"Thanks Rebecca. You are a bright shining star in the dark, gloomy skies of the insurance world!"
Derek Farmer ACII, ( Farmer Insurance Brokers )
"Thanks so much for your help Rebecca, we’re really pleased with everything"
Lorraine McCaig ( Image Design Custom Ltd )
Call Rebecca on 01425 486533
Email Rebecca at email@example.com
Lisa has worked in the insurance industry since 2005 and joined A-One in the summer of 2016. She has both Commercial and Corporate Insurance experience. Specialising more specifically in complex policies, for the Laundry and Textile industry.
She thrives on building relationships and likes to understand her client's business fully, so that all exposures and eventualities are considered, when creating a portfolio for their insurance needs.
Outside of the office Lisa is a mum of two, a long distance runner and a hobby cake maker.
Call Lisa on 01425 486524
Email Lisa at firstname.lastname@example.org
My clients are my most important priority. I listen to them and try to fulfil or exceed their needs and expectations. I think that best describes what I do better than any job title. I have been in the industry over thirty seven years which originally started in Africa with AA Mutual in 1981 followed by two small brokers in North London then to Frizzells in Bournemouth in 1987, I then went on to manage a branch of Bennetts Commercial in Poole in 1991 and then to UAP provincial before establishing my own brokerage in 1999 ( Hosking and Lake Commercial Insurance Services ) in Bournemouth for eleven years.
Most importantly I try to offer a professional but personal service to clients. I provide a full free review service with the aim of making people aware of the covers they need and that it is in touch with their needs whilst trying to show better value. Although the industry is changing and has been through many changes both good and bad, it doesn't change the importance of offering personal service where it requires this.
I believe being a good listener is nearly always the answer to most clients needs which will invariably highlight what the issue is. Lack of time, listening and not asking the right questions are why most claims are declined or not met properly.
Call Stuart on 01425 486593
Email Stuart at email@example.com
Laura's role is to manage the Pristine account portfolio which specialises in dry cleaner, laundry and launderette businesses from new business through to renewal, including adjustments and client queries. She gains job satisfaction out of making client's happy, going the extra mile and resolving any issues they may have. Laura strives to keep her product knowledge up to date to enable her to match the clients business needs with the correct product.
Laura started working for A-One Insurance Group in November 2015 with 7 years insurance experience as she wanted to work for a company that cared for their clients and stuck by their ethos. Laura is Cert CII and SII Securities accredited and is currently working the DIP CII.
Call Laura on 01425 486590
Email Laura at Laura.firstname.lastname@example.org
Kelly has just started working at A-One as a specialist in Adult Industry insurance although she has a wealth of experience in commercial insurance such as local shops, offices, contractors, manufacturers and warehouse risks from the businesses themselves to their commercial fleet of vehicles.
Kelly has over 15 years of experience dealing with a variety of products, protecting both business and finances. She offers her clients a combination of experience, general knowledge within the industry and the enthusiasm she has assured her clients of. Kelly’s day to day role comprises of looking after a portfolio of clients from a wide range of industries to seeking out new business opportunities.
Kelly gets a lot of enjoyment from doing her job and dealing with her clients. When Kelly is not in the office she is a typical girl and likes fashion and shopping. she has two cats and spends lots of time with family and friends.
Call Kelly on 01425 486591
Email Kelly at email@example.com
John has worked for A-One since 2011 and manages an expanding portfolio of clients. John has an extensive insurance knowledge, working within the industry since 1979, performing a variety of roles such as surveyor, account handler, compliance officer, underwriter and business development.
John enjoys the flexibility of working at A-One as he is able to manage his own time working from home.
Outside of the office John enjoys reading, crosswords and running.
Call John on 01425 486521
Email John at firstname.lastname@example.org
Rebecca joined A-One Insurance in 2016 as an Account Handler assisting the Executives with client care and policy administration. Rebecca is Cert CII accredited and has an NVQ in retail finance.
Rebecca has worked in insurance since 2004 undertaking various roles within the insurance industry.
Rebecca offers clients a friendly but professional approach and prides herself on her customer service skills.
Call Rebecca on 01425 486594
Email Rebecca at email@example.com
Lesley has worked for A-One insurance since 2011 with over 30 years experience and is Cert CII accredited. Her role is to manage a portfolio of clients with exceptional customer service which means she maintains her customers year on year.
Lesley specialises in all types of commercial insurance and enjoys working in the flexible working environment that A-One offers.
Call Lesley on 01425 486526
Email Lesley at firstname.lastname@example.org
As an Associate of the Chartered Insurance Institute with over 25 years of commercial underwriting experience, Jacqui started working for A-One in 2012. She enjoys the working environment and provides a reliable and efficient service as a Commercial Administrator processing accounts and issuing documents for Account Executives. Jacqui liaises with clients and insurers on a daily basis processing mid-term adjustments and collecting premiums.
Out of the office, when she is not acting as Treasurer of the Insurance Institute of Bournemouth, Jacqui goes to the gym every day, enduring 12 classes a week and running 10k every Sunday. Regardless of the weather she still manages to fit in voluntary work for the charity Help for Heroes.
Call Jacqui on 01425 486539
Email Jacqui at email@example.com
Maria has worked for A-One since 2013 after attaining 8 years’ experience in personal lines and commercial insurance. Her role now is to provide new business, sales and administration for small commercial businesses. Maria enjoys working with her friendly colleagues at A-One. Her specialisms are small business, shop and tradesman liability insurance and she offers a friendly and helpful service to all her clients.
Maria holds her Cert CII qualification along with an NVQ in Customer Service and an ITIL Foundation certificate in IT Service Management.
Maria enjoys socialising, reading, music and films.
Call Maria on 01425 486530
Email Maria at firstname.lastname@example.org
David has over 10 years insurance experience and joined A-One in 2018 to assist the Business Development Managers with efficiently delivering their services to their clients and negotiating with insurers. David has experience in both personal lines and commercial insurance and has a particular passion for professional indemnity risks.
David offers his clients a through approach to their insurances. He listens to understand their requirements and anticipates any queries a client may have to deliver a solution that is comprehensive. In the future David would like to achieve his ACII qualification and have his own portfolio of clients, looking forward to being a fully fledged and capable member of the company.
When David is not in the office he enjoys physical and mental exercise including the gym, jujitsu at phoenix MMA, electric board games and painting miniatures. David often partakes in charity work and is a keen fund-raiser for local charity Diverse Abilities.
Call David on 01425 486606
Email David at email@example.com
Darren has been with A-One since 2016, starting out in the administration team and then moving over to the Commercial team to look after his portfolio of clients. He has also become a key part of the Pristine team who specialise in insuring Dry Cleaners, Laundry's and Launderettes whilst expanding his knowledge in the niche market.
Darren previously worked in the banking sector for five years and is currently undertaking his Cert CII qualifications through the A-One training academy. Through the academy he has recently visited Lloyds Of Lonon on a tour, which was an interesting insight into the history of insurance. He plans to follow this up with the advanced diploma in insurance (DIP CII), to continue his isurance education.
Call Darren on 01425 486588
Email Darren at firstname.lastname@example.org
Nick has recently joined A-One as a Trainee Account Executive for the Business Development Management team. He began his insurance journey as an Apprentice in Personal Lines, spent time in Property Owners Insurance and later progressed as a Commercial Insurance Adviser whilst studying for his diploma.
Nick’s role is to support the Account Executives by processing admin and liaising with their clients for their day to day needs. This will give Nick the necessary experience to progress into an Account Executive role himself. In the future Nick would like to have his own portfolio of clients and aspires to be able to manage his own department or team.
When Nick isn’t in the office, he enjoys socialising with friends and family, keeping active and up to date with current affairs and politics.
Call Nick on 01425 486607 / 07741 845876
Email Nick at email@example.com
Olivia has recently joined A-One in the commercial team and previously worked at Hastings Insurance where she learnt to deliver a high standard of customer service, a general understanding of insurance and knowledge of how to support an insurance sales team.
Olivia is keen to progress at A-One and would like to become a manager in years to come. For now Olivia is getting to know her team and hoping to learn to progress to process everything efficiently on our system. She was attracted to the role because it involves such a variety of things to do and it complemented her knowledge of insurance with plenty of opportunities for progression.
In Olivia's spare time she likes to attend gym classes, go shopping with her Mum or friends and baby-sitting for local relatives.
Call Olivia on 01425 486588
Email Olivia at firstname.lastname@example.org
I started at A-One in January 2016 prior to this I had worked for the NHS in finance, A-one in accounts and for an Estate Agents.
My current job role is Commercial Administrator, it's a varied role which I enjoy.
Out of work my 2 children take up most of my time but I also enjoy running, playing netball and drinking gin!.
Call Rebecca on 01425 486588
Email Rebecca at email@example.com