0333 222 1030

Please see the profiles and contact details for Our Claims Team below:

I am fortunate to be responsible for a team with exceptional skills in their particular specialism, whether it is providing exclusive/bespoke commercial and property insurance quotes via our binding authority facility with QBE insurance and assisting with commercial customers if they need to make a claim against their insurance policies. I see my role as exclusively promoting the success of all my individual team members, which ultimately and very importantly benefits A-One customers and suppliers.

Alison is Cert CII qualified. Her specialisms are commercial claims, underwriting and getting the best from her team.

Alison has worked for A-One since October 2004 and enjoys the opportunities the company provides for her to take on extra responsibilities beyond the strictures of job description which allows her to stretch her existing knowledge and managerial skills.

Alison offers her clients absolute commitment to getting the best outcome whether it is cover, process or settlement.


Call Alison on 01425 486536
Email Alison at alisonj@aoig.co.uk

Anthony has worked for A-One since 2012 supporting clients with their claims, submitting to insurers and ensuring cover is correctly established and handled in a timely manner.

Anthony specialises in property, business interruption and liability claims. Working for over 22 years in claims with property being the main feature. Business Interruption experience was gained whilst at Ace European Group but honed whilst working for loss adjusters and developed continually. Liability issues have been an interest and active training throughout his career has been undertaken along with many years handling these claims. He treats every claim with the same diligence and his attention to detail is second to none.

Anthony is accredited wirg certificates with The Chartered Institute Of Insurance and The Chartered Institute Of Loss Adjusters. Anthony enjoys the working environment at A-One, it’s relaxed and he is able to bounce ideas from other experienced people in the office. When not handling claims he enjoys restoring property and classic cars, playing guitar and making home brew.


Call Anthony on 01425 486551
Email Anthony at anthony.bristow@aoig.co.uk

Sue has worked for A-One since 2005 and has over 29 years experience in insurance claims. Her role is dealing with commercial and personal lines claims providing a claims management service to our clients and liaising with account handlers if the claim is problematical with the insurers.

Sue enjoys being part of a great team and the support she gets from her colleagues and the shared values in customer services and provision of great insurance products. Sue endeavours to keep her clients well informed throughout their claim.

When Sue is not in the office, she enjoys walking, reading and yoga.


Call Sue on 01425 486552
Email Sue at sueh@aoig.co.uk

Janine has worked for A-One since 2007 and works as a Claims Advisor dealing with property and personal lines claims. She has worked in the insurance industry for over 22 years including a variety of roles from sales, claims, customer service, marketing and technical underwriting. Janine is fully Cert CII qualified.

Janine is passionate about offering an excellent and personal customer service and she will always go the extra mile to assist her clients.

Outside of the office Janine regularly attends the gym and enjoys socialising with friends and family.


Call Janine on 01425 486555
Email Janine at janined@aoig.co.uk